Ask in plain words
Which open estimates should we follow up first?
ATLAS answers from the records in ServiceOps, with a link to each source.
Every call, crew, and job in one command center.
Missed calls, estimates with good, better and best options, a dispatch board with Dispatch Rescue, Estimate Recovery, Property Memory and ATLAS, the built-in AI assistant, all in one private command center with your company’s name on it. HVAC is the first industry template.
Meet ATLAS. Talk to your business.
Ask about anything in ServiceOps. ATLAS answers from your own records, shows the evidence and suggests the next useful step.
ATLAS works inside your role and the permissions your team sets.
See the whole picture
Which visits are affected if a technician is out?
The answer brings the related records, owners and dates together before anyone decides.
Act within your authority
Drafts, messages and record changes wait for a person to approve them, and every completed action has a receipt.
From the first call to a closed-out job.
The call becomes a request
Missed calls land in a queue, hazard keywords return the approved safety message, and duplicates and out-of-area requests are flagged.
Estimate, then one job
Good, better and best options, discounts over a threshold need approval, and accepting creates exactly one job.
Dispatch, complete, follow up
A double-booking guard, completion gates and callbacks that link back to the original job.
The questions that come up every Monday morning.
Which estimates are worth chasing?
Quotes go quiet and nobody follows up.
With ServiceOps: Estimate Recovery ranks open estimates from your records and drafts a follow-up a person reviews.
A tech called out. Now what?
The board is rebuilt by phone, one visit at a time.
With ServiceOps: Dispatch Rescue lists the affected visits and feasible alternatives, and each move is re-checked when applied.
What do we know about this house?
Equipment age and past visits live in a technician’s head.
With ServiceOps: Property Memory brings equipment, warranty, history and notes to the job.
A command center for your business. Without the traditional custom-build price.
ServiceOps shows what is possible. We shape the vocabulary, roles, workflows and connections around your business, and your team works in your brand.
Built around your brand.
Your logo, colors, vocabulary, roles and workflows. Your company gets its own private copy with its own data.
Our custom-build savings target.
Our goal is to reduce build cost by 70-90% versus a comparable from-scratch command center, by adapting an existing foundation instead of rebuilding it.
Agreed before we build.
Your proposal spells out the workflows, users, connections and any outside platform costs before you commit. We confirm the schedule once we know your systems.
Savings target compared with a similarly scoped from-scratch build. Your quote and launch date depend on customization, integrations, data readiness and ongoing services. Complex builds take longer.
Everything the business runs on, in one place.
Real screens from the working demo.
Dispatch Rescue. Recover the day when it goes sideways.
When a job runs late or a technician is out, Dispatch Rescue lists the affected visits, feasible alternatives and consent-checked customer messages. Travel times are estimates, not routing.
- Double-booking guard with an audited override
- Each move is re-checked on apply
Dispatch board. Crews, visits and capacity on one board.
A dispatch board with a capacity and seasonal demand planner that shows its assumptions and never mixes committed and assumed hours.
- Missing credential and parts-hold guards
- A schematic map without map tiles
Estimate Recovery. Win back the quotes that went quiet.
Estimates with good, better and best options, discount approval and versions. Recovery ranks open estimates from your records and drafts a follow-up; drafts are not sent.
- Accepting binds to the shown version and creates one job
- Material edits after sending return it to review
Property Memory. Every property remembered.
Customers, properties and equipment with warranty and age, plus restricted access instructions that only field staff on an assigned open visit can see. The technician desk shows the assigned work.
- Completion gates: checklist, photos, note, no pending change order
- A technician cannot approve their own work
Money. Invoices, margin and repairs.
Invoices, payments, job margin and repair analysis. Margin reports missing inputs instead of inventing them and says contribution, not profit; payments cannot exceed the balance.
- Callbacks link to the original job and its cost
- Memberships record renewals and retries without charging a card
Sales and marketing
Missed-call intake, estimate follow-up and an audience that excludes opted-out customers and unresolved complaints; text needs consent.
Fulfillment
Dispatch, jobs with completion gates and quality control, parts, purchasing and receiving, change orders the customer accepts by name.
Customer experience
A customer portal with its own session: accept an estimate, approve a change order, see invoices and request service with hazard messaging.
Money
Invoices, payments, margin and repair analysis.
One product. The right view for each role.
Everyone signs in to the same company and sees what their role needs. In the live demo, switch seats with the Viewing as control.
Owner. Calls, jobs, money and capacity across the company.
Dispatcher. The board, Dispatch Rescue and crew capacity.
Technician. Assigned visits, checklists and field reports.
Ask your business anything.
ATLAS writes the morning brief from your own data and answers questions with a link to where to act. Answers cite your records, not generic guesses.
- Which open estimates should we follow up first?
- Which visits are affected if a technician is out?
- What equipment is at this property and how old is it?
- Which callbacks are costing us the most?
People stay in charge. Replies, next steps and actions are drafts or action cards that wait for a person to approve them.
HomeCare Club: an optional companion.
An optional, connected homeowner club for your customers. It runs as its own site, and connecting its feed to the command center is part of the scope we agree.
Open the working demo.
No sign-in needed. Start with the guided tour, then use the Viewing as switcher at the top of the demo to change seats. Data resets nightly.
Honest about what is connected.
Each row shows what works today. Native features are built in; the other connections are simulated, imported or planned until we connect and test them in your scope. The Integrations screen shows each connection’s real state.
- NativeRecords, intake, estimates, dispatch, jobs, memberships, portal, ATLASBuilt in and tested in the demo.
- ImportedCustomer CSV importPreview and rollback.
- DemoMap, photos, advertising performanceSchematic map, photo metadata only and seeded campaign spend.
- PlannedJobber, QuickBooks, SMS and telephony, ad platformsRead-only first. None is connected in the demo.
- PlannedCard payments, e-signature, financingNeed provider accounts and compliance registration.
Native: built in and tested in the demo. Imported: works from a file. Demo: sample or simulated behavior only. Planned: designed, not built.
How we work with you. Scoped before we build.
Book a live demo
A 15-minute walkthrough with your business in mind.
Agree the scope
Workflows, users, connections and outside platform costs, in writing, before you commit.
We set up your private copy
Your brand, vocabulary, roles and the connections in scope, on your own private copy.
Launch with your team
We confirm the schedule once we know your systems.
Scoped. The AI command center is priced from an agreed initial scope, and your proposal lists what is included and any outside platform costs before you commit. Book a live demo and we will scope it with you.
Straight answers.
Is my data separate?
Yes. Every customer gets its own private copy of ServiceOps: its own code, server and database, holding only its own data.
Can it match my brand?
Yes. Your logo, colors, company name and vocabulary. Your team sees your brand, not ours.
Is it only for HVAC?
HVAC is the first industry template. Plumbing, electrical, roofing, pest control, cleaning and landscaping templates exist, and we shape the one you need.
Is the demo data real?
No. Northfield Heating & Air and everyone in it are fictional, and the figures are sample data, not results. The 1,000 sample community profiles in HomeCare Club are sample data too: labeled as such, never customers or testimonials.
Does ATLAS act on its own?
No. ATLAS drafts and suggests. A person reviews and approves anything that goes out or changes a record.
What does it cost?
It depends on your users, workflows and connections. Book a live demo and we will scope it with you; your proposal lists what is included and any outside platform costs before you commit.
See your company in it.
Book a 15-minute live demo. We will walk through ServiceOps with your trades, crews and service area in mind, and agree what a first scope could look like.
Explore the other command centers.
The same proven foundation, shaped for other industries. Not in one of them? We build yours.
Clients, documents, review and filing, for tax and bookkeeping practices.Explore TaxOps →
Intake, conflicts, matters and deadlines, for law firms.Explore LegalOps →
Scope, handoffs, launches and revenue leaks, for digital agencies.Explore AgencyOps →
Every dispute, every client, one command center, for credit repair companies.Explore CreditOps →
From first dispute to funded, for credit and funding companies.Explore FundingOps →
Scope, change orders and budgets in one cockpit, for builders.Explore BuildOps →