Ask in plain words
Which items are low on stock, and how fresh is the count?
ATLAS answers from the records in RetailOps, with a link to each source.
Know your customers, recover service gaps and sell with context.
RetailOps is a command center, insider community, company website and ATLAS assistant in one system for boutiques and specialty retailers. Your team sees customers, stock, campaigns and service issues together. ATLAS answers from the store's own records.
Meet ATLAS. Talk to your business.
Ask about anything in RetailOps. ATLAS answers from your own records, shows the evidence and suggests the next useful step.
ATLAS works inside your role and the permissions your team sets.
See the whole picture
Which orders are delayed or waiting on a return?
The answer brings the related records, owners and dates together before anyone decides.
Act within your authority
Drafts, messages and record changes wait for a person to approve them, and every completed action has a receipt.
From a useful guide to a customer you know.
Attract with useful resources
A shopping preference finder and a gift planner bring in shoppers with real needs, and a free insider community keeps them close.
Understand each customer
Stated interests, purchases, returns and contact permission are linked once an identity link is approved, so outreach starts with context.
Act with context
Associates check timestamped stock, reach out to opted-in customers and recover service gaps before they turn into lost customers.
The questions that come up every Monday morning.
What should we offer this customer?
Associates guess from memory, and outreach goes to everyone on the list.
With RetailOps: Clienteling Desk suggests reviewable outreach from stated interests and in-stock products for opted-in customers, with stock freshness shown.
Will this campaign actually make money?
Discounts are set on sales volume, and the cost side is missing.
With RetailOps: Margin-Aware Campaign Planner shows discounted revenue, margin against the configured floor, stock and every missing cost. Net sales and profit stay separate.
Which orders and returns need attention?
Delayed orders and unanswered questions sit in different inboxes until a customer complains.
With RetailOps: Order and Service Recovery ranks delays, returns and questions by wait time. A refund proposal is not shown as done until the source system confirms it.
Built for the way a store works, screen by screen.
Real screens from the working RetailOps command center.
Clienteling Desk. Reach out with something relevant.
Reviewable outreach suggestions based on stated interests and eligible products. Associates see inventory freshness and permitted channel, not unrestricted financial or personal data.
- Only opted-in customers
- Stock freshness shown on every product
Margin-Aware Campaign Planner. Plan campaigns by margin, not just sales.
Offers account for approved discounts, stock, known landed cost and fulfillment capacity. The planner shows missing cost inputs and keeps net sales separate from profit.
- Every missing cost listed
- Nothing is sent from the planner
Inventory Attention. Never promise stock you may not have.
Low-stock, aging stock and replenishment candidates with the actual inventory source timestamp. Stock is reserved with conflict checks, and availability is never claimed from a stale cache.
- Source count time on every row
- Stale counts flagged
Order and Service Recovery. Fix service gaps before customers leave.
Queues delayed fulfillment, returns and unanswered product questions. Refund proposals require permission and source-system confirmation, not just a local success message.
- Ranked by how long they have waited
- Unconfirmed refunds never shown as done
Customer Intelligence. One view of the customer.
Combines verified identity links, permitted preferences, purchases, returns, service issues and loyalty status. Anonymous sessions stay anonymous until an approved identity link exists.
- Identity links approved first
- Role-restricted customer fields
Loyalty and Community Bridge. Keep loyalty and community terms straight.
The free educational community, loyalty points and paid memberships are separate. Eligibility, expiration and redemption follow configured terms and atomic ledger entries.
- Three programs, three sets of terms
- Ledger entries are atomic
Sales and marketing
Opt-in lead magnets, personal shopping sessions, insider events and margin-aware campaigns.
Fulfillment
Stock attention, reservations, delayed orders, returns and store tasks and opening and closing routines.
Customer experience
An insider area for preferences, events and care guides, with loyalty and community terms kept separate.
Money
Net sales, returns adjustments and campaign attribution, with point-of-sale and online copies of the same order never double counted.
Eight modules and four tools, on the same records.
Each one opens in the working RetailOps command center, inside the roles that may see it.
The eight modules
- Customer IntelligenceCombine verified identity links, permitted preferences, purchases, returns, service issues and loyalty status.SEE IT LIVE
- Clienteling DeskReviewable outreach suggestions based on stated interests and eligible products.SEE IT LIVE
- Inventory AttentionLow-stock, aging stock and replenishment candidates with actual inventory source timestamp.SEE IT LIVE
- Margin-Aware Campaign PlannerOffers account for approved discounts, stock, known landed cost and expected fulfillment capacity.SEE IT LIVE
- Order and Service RecoveryQueue delayed fulfillment, returns and unanswered product questions.SEE IT LIVE
- Loyalty and Community BridgeFree educational community, loyalty points and paid memberships are separate entities.SEE IT LIVE
- Staff and Store OperationsShifts, opening and closing SOPs, task assignment, product training and service queues.SEE IT LIVE
- Omnichannel AttributionCampaign-to-order mapping with approved identifiers, returns adjustments and missing-match reporting.SEE IT LIVE
Four tools, each for one job
- Clienteling DeskReviewable outreach suggestions for opted-in customers, based on stated interests and in-stock products with stock freshness shown.SEE IT LIVE
- Margin-Aware Campaign PlannerFor one campaign, shows discounted revenue, gross margin as a share of revenue, the configured floor and stock for each target variant, the opted-in audience, and every missing cost.SEE IT LIVE
- Inventory AttentionLow-stock, aging-stock and replenishment candidates with the source count time on every row.SEE IT LIVE
- Service Recovery RadarDelayed fulfillment, returns waiting for action and unanswered product questions, ranked by how long they have waited.SEE IT LIVE
RetailCircle, part of the complete set.
RetailOps works on its own. When useful, add RetailCircle for the member relationship layer and TryOnThread for the customer experience. Both are optional, directly paired products with their own sales pages and demos. In the Juniper & Co. demo it runs under the name Juniper Insider Circle; yours carries your brand.
Three free resources that start the conversation
- Your Personal Shopping Preferences
- The Thoughtful Gift Planner
- Your Product Care Organizer
Member intelligence and your value ladder
Member intelligence shows which guides and events each insider used and what they said they like, with contact permission respected. The editable offer and value ladder in the community admin sets which shopping conversations members are invited to.
Every role sees its own work. Customers see only theirs.
Staff sign in to the same company and see what their role needs. Customers get a private portal with their own work, documents and messages.
Store Owner. Campaign results, stock attention and open service issues.
Sales Associate. Opted-in customers, suggested outreach and timestamped stock.
Customer (portal). Their own orders, preferences and messages.
Ask your business anything. By typing or by voice.
ATLAS answers from Juniper & Co.’s own records and shows the evidence. You can also speak a question and hear the answer in the browser.
- Which items are low on stock, and how fresh is the count?
- Which orders are delayed or waiting on a return?
- Which campaign clears the margin floor, and which costs are missing?
- Which opted-in customers like this product?
People stay in charge. ATLAS drafts and suggests. Anything that goes out or changes a record waits for a person to approve it.
A command center for your business. Without the traditional custom-build price.
Your company name, branding, services, workflows and data, in your own private copy of the command center, the member community and the company website.
Built around your brand.
Your logo, colors, vocabulary, roles and workflows. Your company gets its own private copy with its own data.
Our custom-build savings target.
Our goal is to reduce build cost by 70 to 90% versus a comparable from-scratch command center, by adapting an existing foundation instead of rebuilding it.
Agreed before we build.
Your proposal spells out the workflows, users, connections and any outside platform costs before you commit. We confirm the schedule once we know your systems.
Savings target compared with a similarly scoped from-scratch build. Your quote and launch date depend on customization, integrations, data readiness and ongoing services. Complex builds take longer.
Open the working demo.
No sign-in needed. Start with the guided tour, then use the Viewing as switcher to change seats. Data resets nightly.
Take the guided tour
Start at the demo hub for Juniper & Co. and pick a seat.
Open the demo ↗
View as the Store Owner
Opens the command center already signed in as the Store Owner.
Open the demo ↗
Explore the member community
Opens Juniper Insider Circle, the Juniper & Co.’s member community, as a member.
Open the demo ↗Honest about what is connected.
Each row shows what works today. Native features are built in; the other connections are simulated, imported or planned until we connect and test them in your scope. The Integrations screen shows each connection’s real state.
- NativeEight modules, four tools, gates and the customer portalBuilt in and tested in the demo.
- NativeRetailCircle member communityMembers and the owner sign in from the same demo; permitted member requests reach the command center.
- NativeATLAS answersAnswers from the company's own records. The demo runs ATLAS on Workers AI.
- NativeATLAS voiceSpeak a question and hear the answer in the browser.
- PlannedAnthropic (Claude) providerProvider-ready. It is shown as connected only after a successful test call with your own key.
- DemoShopify GraphQL AdminCustomers, orders and inventory references. Validate protected customer access, scopes, API version and history window.
- DemoPOS / CSVStore transactions and location data. Match source orders and refunds without duplication.
- DemoPayments and loyalty providerSource confirmations. A submitted refund is not a successful refund.
Native: built in and tested in the demo. Demo: sample or simulated behavior only. Planned: designed, not built.
How we work with you. Core plan from $497/month.
Book a live demo
A 15-minute walkthrough with your business in mind.
Agree the scope
Workflows, users, connections and outside platform costs, in writing, before you commit.
We set up your private copy
Your brand, vocabulary, roles and the connections in scope, on your own private copy.
Launch with your team
We confirm the schedule once we know your systems.
The AI Command Center core plan is $497/month with an agreed initial scope. Your proposal lists what is included (systems, users, automations, AI usage, hosting, support and onboarding) and any outside platform costs before you commit. The RetailCircle member platform and any complex connections are quoted with your scope.
Straight answers.
Is my data separate?
Yes. Every customer gets its own private copy of RetailOps: its own code, server and database, holding only its own data.
Can it match my brand?
Yes. Your logo, colors, company name and vocabulary. Your team sees your brand, not ours.
Is Juniper & Co. a real company?
No. Juniper & Co. is a fictional company and its records are sample data. RetailOps shows how your own customers, stock and orders would look.
Does RetailOps replace our store or ecommerce platform?
No. Your point of sale and ecommerce platform stay the source for orders, stock and refunds. RetailOps adds customer context and service recovery around them.
Is RetailCircle part of RetailOps?
Yes. RetailOps is sold as a complete set: the command center, the RetailCircle member community, the company website and ATLAS. RetailCircle can also run on its own.
Does ATLAS act on its own?
No. ATLAS drafts and suggests. A person reviews and approves anything that goes out or changes a record.
What does it cost?
It depends on your users, workflows and connections. Book a live demo and we will scope it with you; your proposal lists what is included and any outside platform costs before you commit.
See your store in it.
Book a 15-minute live demo. We will walk through RetailOps with your products, team and customer service process in mind, and agree what a first scope could look like.
Explore the other command centers.
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