What a dealership command center should track.
Leads in one inbox, deals in one jacket, inventory aging where you can see it. Here is what a dealership command center should cover, from the first lead to the delivered car.
- From first lead to delivery
- Live demo, no sign-in
- Built for your store
The short answer.
A dealership command center puts the whole store in one place: leads and BDC, the showroom floor, desking, F&I, inventory, trade-ins, recon and your sales team. The point is to see where leads are going cold and where gross is leaking while there is still time to fix it, not at month end.
What it should track.
Every lead, in one inbox.
Leads come from a dozen sources and wait in different inboxes. One inbox should show every new lead, who owns it and how long it has waited for a first touch. The DealerOps demo pulls sixteen lead sources into one inbox with a speed-to-lead timer and round-robin assignment.
The deal, from up to delivery.
The up log, test drive, four-square worksheet, trade and lender decision all belong in one deal jacket, so nobody is hunting for the latest version.
F&I as deals fund.
Product penetration and back-end PVR per F&I manager should update as deals fund, not show up after the month is over.
Inventory aging.
Aging buckets, price-to-market and repricing suggestions on the inventory screen, so you see which units are eating your floorplan before month end.
Trade-ins and recon.
They belong in the same command center as the rest of the store, not in a side spreadsheet.
Your sales team.
Contracts in transit, gross and commission rolled up to the store and to each consultant.
The questions every store asks before the Saturday rush.
Who is calling the weekend internet leads?
One inbox shows every new lead, its owner and how long it has waited for a first touch.
Which units are eating our floorplan?
Aging usually hides in a DMS report nobody opens until month end. It should be on the inventory screen.
Why is GAP penetration down?
You should see F&I product penetration while there is still time to coach, not after the month closes.
Where the AI helper fits.
You ask in plain words.
Which leads from the weekend have not been called? Which used units should we reprice first? The answer comes from your own records, with a link to each source.
A person approves.
Drafts, messages and record changes wait for someone on your team to approve them, and every completed action has a receipt.
What I build for dealerships.
DealerOps is the dealership version of our AI command center. You can open the live DealerOps demo without signing in; the stores and figures in it are fictional sample data. We shape the rooftops, lead sources, pay plans and workflows around your dealership, and your team works under your store's brand. A custom command center is $497 a month with an agreed initial scope, and your proposal lists what is included before you commit.
Questions you may be asking.
What is a dealership command center?
It is one private screen that brings together leads, deals, inventory, F&I, recon and your sales team, so a store can see what needs attention without digging through separate systems.
Does it replace my DMS or CRM?
No. It sits on top of the tools you already use. We agree on the connections with you, and complex ones are scoped separately before anything is built.
What does it cost?
A custom command center is $497 a month with an agreed initial scope. Your proposal lists what is included and any outside platform costs before you commit.
Can I see it before I buy?
Yes. The DealerOps demo is open without signing in. The figures in it are fictional sample data.
Is it only for car dealerships?
No. You can open live demos for 18 industries without signing in, and we adapt one to your business if yours is not listed.
Want one built around your store?
Tell me about your rooftops and lead sources and I will send a plan in writing.