Terms & Conditions
Last Updated: February 25, 2026
These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.
1) Who We Are
This website is operated by Launch Automation, which is a DBA (Doing Business As) name for WOLF 23 LLC, a Florida limited liability company.
Business Name (DBA): Launch Automation
Legal Business Name: WOLF 23 LLC
Support Email: [email protected]
Address: 9792 Grand Verde Way Unit 508, Boca Raton, FL 33428, USA
Throughout these Terms, "Launch Automation", "we", "us", or "our" refers to Launch Automation (a DBA of WOLF 23 LLC).
2) Acceptance of Terms
By using our Services, you confirm that you are at least 18 years old and that you have authority to bind a business if you are acting on behalf of one.
3) Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes are posted means you accept the updated Terms.
4) Service Overview and No Guarantee
We provide automation, CRM implementation, customer engagement workflows, communications management, and related tools and services.
The Services are provided on an "as is" and "as available" basis. We do not guarantee results, deliverability, approvals, uptime, performance, revenue, conversions, or business outcomes.
Some features rely on third-party providers (including carriers, platforms, and aggregators). We are not responsible for third-party interruptions, filtering, blocking, throttling, or enforcement actions.
5) Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account, including actions taken by employees, contractors, or anyone you grant access to.
6) Communications and Compliance Responsibilities
You are responsible for complying with all laws and regulations related to your communications and marketing, including TCPA, CAN-SPAM, and applicable carrier requirements. You are responsible for obtaining and maintaining records of consent and honoring opt-outs.
7) SMS Messaging Terms (A2P / 10DLC Disclosure)
If you opt in to receive SMS messages from Launch Automation (a DBA of WOLF 23 LLC), you agree to the following program terms.
Program Description: By opting in, you may receive SMS messages related to your interactions with us and use of our Services, including appointment confirmations, appointment reminders, onboarding and setup messages, customer support responses, and service-related updates.
If you separately opt in to promotional messages (where offered), you may also receive limited promotional or informational messages about our Services.
Consent and Opt-In: We send SMS messages only to people who have opted in. Consent is captured via checkbox selection on our forms or other explicit opt-in methods. Consent is not a condition of purchase.
SMS consent checkboxes are not pre-selected. If you do not opt in, you will not receive SMS messages from us.
Message Frequency: Message frequency varies based on your activity, preferences, and interactions.
Opt-Out: You can cancel SMS messages at any time by replying STOP to the number you received the message from. After you send STOP, we will send a confirmation message that you have been unsubscribed.
Help: For help, reply HELP to any message or contact us at [email protected].
Rates: Message and data rates may apply for messages sent to you and from you. If you have questions about your text or data plan, contact your wireless provider.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Privacy: For information about how we handle data, please review our Privacy Policy.
8) Intellectual Property
All content, software, workflows, templates, designs, training materials, and related assets are owned by Launch Automation or its licensors and are protected by intellectual property laws.
You receive a limited, non-transferable license to use the Services during an active subscription or engagement. You may not copy, resell, repackage, reverse engineer, or create derivative works from proprietary materials.
9) Limitation of Liability
To the maximum extent permitted by law, Launch Automation and WOLF 23 LLC are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, lost revenue, loss of data, or business interruption, arising out of your use of the Services.
If any liability cannot be excluded, our total liability is limited to the amount you paid to us for the Services during the 30 days immediately preceding the event giving rise to the claim.
10) Termination
We may suspend or terminate access to the Services if we believe you violated these Terms, the law, or applicable carrier policies, or if your activity creates risk to us or third parties.
11) Governing Law and Venue
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles. Any dispute must be brought exclusively in state or federal courts located in Palm Beach County, Florida, and you consent to jurisdiction and venue there.
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