# Health Practice Command Center | HealthOps > HealthOps connects patient service, scheduling and intake for health practices: fill open slots, close referral loops, answer requests. Try the live demo. Canonical page: https://launchautomation.ai/ai-command-center/healthops # Connect every patient request, open slot and referral in one command center. HealthOps is a command center, member community, company website and ATLAS assistant in one system for health practices and care groups. It covers the administrative side: scheduling, intake and follow-up. Clinical decisions stay with clinicians. ## Meet ATLAS. Talk to your business. Ask about anything in HealthOps. ATLAS answers from your own records, shows the evidence and suggests the next useful step. ATLAS works inside your role and the permissions your team sets. ### Ask in plain words Which intake items are still open, oldest first? ATLAS answers from the records in HealthOps, with a link to each source. ### See the whole picture Which referrals have not been confirmed complete? The answer brings the related records, owners and dates together before anyone decides. ### Act within your authority Drafts, messages and record changes wait for a person to approve them, and every completed action has a receipt. ## From a useful resource to a patient request you can answer. - **Attract with useful resources** A visit preparation checklist and an appointment organizer bring in people with real questions, and a free educational community keeps them close. - **Understand each member** Allowed communication purposes, scheduling preferences and open requests sit with the member. Clinical details stay in the EHR. - **Act with context** Staff see the administrative next step, recover the slot and close the loop. Clinical questions go to authorized professionals. ## The questions that come up every Monday morning. > Which intake items are still missing? Forms trickle in by email and paper, and nobody knows what is complete until the visit. With HealthOps: Intake Readiness ranks open requirements by age. Values read by AI stay candidates until staff confirm them. > A slot opened up. Who should get it? The front desk calls down a waitlist by hand, and the slot often goes unused. With HealthOps: Schedule Recovery Desk matches the slot to opted-in waitlist patients by service, provider, duration and preference, and checks the schedule for each match. > Did that referral ever close? Referrals are sent, then nobody can say if they were received, scheduled or completed. With HealthOps: Referral Loop Tracker records receipt, scheduling and confirmed completion as separate events, with the next owner and due date. ## Built for the way a care team works, screen by screen. Real screens from the working HealthOps command center. ### Schedule Recovery Desk. Fill the slot with a willing patient. Matches an open slot to waitlist members by requested service, provider, duration, resource and patient preference. A booking is made only after backend conflict validation and permitted communication. - Schedule checked for each match - Only opted-in patients are offered a slot ### Intake Readiness. Know what is missing before the visit. A checklist for required administrative documents, source-reviewed completion and secure portal uploads. An AI extraction is a candidate until staff confirm it. - Open items ranked by age - Staff confirm every AI-read value ### Referral Loop Tracker. Close every referral loop. Tracks referral receipt, scheduled consultation, source-confirmed outcome and outstanding records. No diagnosis or urgency is inferred by a general business assistant. - Receipt and completion tracked separately - Next owner and due date on every referral ### Patient Request Inbox. Answer requests from approved policy. Administrative replies come from approved policies, with assigned response targets, escalations and service recovery. Clinically specific questions route to authorized professionals. - Response targets and owners assigned - Clinical questions escalate to professionals ### Patient Service Intelligence. Service history without clinical clutter. Permission-scoped service history, preferences, appointment barriers and outstanding administrative questions. Clinical details remain in the authoritative EHR and restricted views. - Permission-scoped by role - Clinical details stay in the EHR ### Purpose-Safe Growth. Grow without mixing in clinical data. Educational event registration and opt-in communication are kept separate from clinical data. No disease, treatment or clinical notes appear in ad events or general marketing exports. - Communication purposes kept separate - Marketing exports carry no clinical notes ### Sales and marketing Free educational resources, event registration and new patient service inquiries, with opt-in communication kept apart from clinical data. ### Fulfillment Intake requirements, schedule recovery, referral loops and clinician-approved follow-up tasks. ### Customer experience A patient and member area for appointment requests, contact preferences and administrative replies. Clinical documents stay in approved systems. ### Money Provider hours, open slots, no-shows and collected payments where available. Claims and reimbursements stay with the source system. ## Eight modules and four tools, on the same records. Each one opens in the working HealthOps command center, inside the roles that may see it. ### The eight modules - [Patient Service Intelligence](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpatient-service-intelligence)Permission-scoped service history, preferences, appointment barriers and outstanding administrative questions.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpatient-service-intelligence) - [Intake Readiness](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fintake-readiness)Checklist for required administrative documents, source-reviewed completion and secure portal uploads.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fintake-readiness) - [Schedule Recovery Desk](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fschedule-recovery-desk)Open slot and waitlist matching using requested service, provider, duration, resource and patient preference.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fschedule-recovery-desk) - [Referral Loop Tracker](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Freferral-loop-tracker)Track referral receipt, scheduled consultation, source-confirmed outcome and outstanding records.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Freferral-loop-tracker) - [Patient Request Inbox](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpatient-request-inbox)Administrative replies from approved policies, assigned response targets, escalations and service recovery.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpatient-request-inbox) - [Care Follow-up Coordination](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fcare-follow-up-coordination)Use clinician-approved tasks and schedules rather than generated treatment recommendations.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fcare-follow-up-coordination) - [Practice Capacity and Revenue](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpractice-capacity-and-revenue)Provider hours, open slots, no-shows, staff coverage and collected practice payments where available.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpractice-capacity-and-revenue) - [Purpose-Safe Growth](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpurpose-safe-growth)Educational event registration and opt-in communication separated from clinical data.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Fm%2Fpurpose-safe-growth) ### Four tools, each for one job - [Schedule Recovery Desk](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Fschedule-recovery-desk)Match an open slot to opted-in waitlist members by requested service, provider, duration and patient preference, with the schedule gate checked for each match.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Fschedule-recovery-desk) - [Referral Loop Tracker](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Freferral-loop-tracker)Open referrals with receipt, scheduling and source-confirmed completion tracked as separate events, the next owner, the due date and outstanding records.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Freferral-loop-tracker) - [Intake Concierge](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Fintake-concierge)Open intake requirements ranked by age for episodes that still need them, with AI-read values shown as candidates until staff confirm.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Fintake-concierge) - [Patient Service Brief](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Fpatient-service-brief)An administrative brief for one service episode: identity, appointment state, intake, referral loop, open requests and the communication purposes the patient allowed.[SEE IT LIVE](https://launch-healthops.launchautomation.workers.dev/demo/login?as=practice_owner&to=%2Fops%2Ftools%2Fpatient-service-brief) ## HealthCircle, part of the complete set. The HealthCircle member community is part of the complete set: the public website, the member area and three free resources. It connects permitted member requests to the command center without exposing clinical details. In the Everwell Care Group demo it runs under the name Everwell Living Circle; yours carries your brand. ### Three free resources that start the conversation - Your Next Visit Preparation Checklist - Personal Care Appointment Organizer - Healthy Routine Conversation Workbook ### Member intelligence and your value ladder Member intelligence shows which resources each member used and what they asked for, kept separate from clinical data. The editable offer and value ladder in the community admin sets which administrative service conversations members are invited to. ## Every role sees its own work. Patients see only theirs. Staff sign in to the same company and see what their role needs. Patients get a private portal with their own work, documents and messages. Practice Owner. Booking and response trends while patient details stay restricted. Front Desk. Missing intake items, open slots and patient requests. Patient (portal). Their own appointments, documents and messages. ## Ask your business anything. By typing or by voice. ATLAS answers from Everwell Care Group’s own records and shows the evidence. You can also speak a question and hear the answer in the browser. - Which intake items are still open, oldest first? - Which referrals have not been confirmed complete? - Which waitlist patients fit the slot that just opened? - Which patient requests are past their response target? People stay in charge. ATLAS drafts and suggests. Anything that goes out or changes a record waits for a person to approve it. ## A command center for your business. Without the traditional custom-build price. Your company name, branding, services, workflows and data, in your own private copy of the command center, the member community and the company website. ### Built around your brand. Your logo, colors, vocabulary, roles and workflows. Your company gets its own private copy with its own data. ### Our custom-build savings target. Our goal is to reduce build cost by 70 to 90% versus a comparable from-scratch command center, by adapting an existing foundation instead of rebuilding it. ### Agreed before we build. Your proposal spells out the workflows, users, connections and any outside platform costs before you commit. We confirm the schedule once we know your systems. Savings target compared with a similarly scoped from-scratch build. Your quote and launch date depend on customization, integrations, data readiness and ongoing services. Complex builds take longer. ## Open the working demo. No sign-in needed. Start with the guided tour, then use the Viewing as switcher to change seats. Data resets nightly. ### Take the guided tour Start at the demo hub for Everwell Care Group and pick a seat. ### View as the Practice Owner Opens the command center already signed in as the Practice Owner. ### Explore the member community Opens Everwell Living Circle, the Everwell Care Group’s member community, as a member. ## Honest about what is connected. Each row shows what works today. Native features are built in; the other connections are simulated, imported or planned until we connect and test them in your scope. The Integrations screen shows each connection’s real state. - NativeEight modules, four tools, gates and the patient portalBuilt in and tested in the demo. - NativeHealthCircle member communityMembers and the owner sign in from the same demo; permitted member requests reach the command center. - NativeATLAS answersAnswers from the company's own records. The demo runs ATLAS on Workers AI. - NativeATLAS voiceSpeak a question and hear the answer in the browser. - PlannedAnthropic (Claude) providerProvider-ready. It is shown as connected only after a successful test call with your own key. - DemoApproved EHR / FHIRAppointments and permitted patient references. FHIR standards do not guarantee vendor access or all operations. - DemoCalendar / telephonyAdministrative scheduling and approved messages. Do not expose clinical details in ordinary calendars. - DemoApproved secure storageIntake records. PHI routing requires reviewed provider arrangements. Native: built in and tested in the demo. Demo: sample or simulated behavior only. Planned: designed, not built. ## How we work with you. Core plan from $497/month. - **Book a live demo** A 15-minute walkthrough with your business in mind. - **Agree the scope** Workflows, users, connections and outside platform costs, in writing, before you commit. - **We set up your private copy** Your brand, vocabulary, roles and the connections in scope, on your own private copy. - **Launch with your team** We confirm the schedule once we know your systems. The AI Command Center core plan is $497/month with an agreed initial scope. Your proposal lists what is included (systems, users, automations, AI usage, hosting, support and onboarding) and any outside platform costs before you commit. The HealthCircle member platform and any complex connections are quoted with your scope. ## Straight answers. ### Is my data separate? Yes. Every customer gets its own private copy of HealthOps: its own code, server and database, holding only its own data. ### Can it match my brand? Yes. Your logo, colors, company name and vocabulary. Your team sees your brand, not ours. ### Is Everwell Care Group a real company? No. Everwell Care Group is a fictional company and its records are sample data. HealthOps shows how your own scheduling, intake and referrals would look. ### Does HealthOps diagnose or give clinical advice? No. It handles administrative work: scheduling, intake, referrals and requests. Clinicians make clinical decisions, and ATLAS never diagnoses or classifies urgency. ### Is HealthCircle part of HealthOps? Yes. HealthOps is sold as a complete set: the command center, the HealthCircle member community, the company website and ATLAS. HealthCircle can also run on its own. ### Does ATLAS act on its own? No. ATLAS drafts and suggests. A person reviews and approves anything that goes out or changes a record. ### What does it cost? It depends on your users, workflows and connections. Book a live demo and we will scope it with you; your proposal lists what is included and any outside platform costs before you commit. ## See your practice in it. Book a 15-minute live demo. We will walk through HealthOps with your services, team and scheduling process in mind, and agree what a first scope could look like. ## Explore the other command centers. The same proven foundation, shaped for other industries. Not in one of them? [We build yours.](https://launchautomation.ai/ai-command-center#apply) [See all 18 command centers](https://launchautomation.ai/ai-command-center#demos) --- Launch Automation (WOLF 23 LLC) · 9792 Grand Verde Way Unit 508, Boca Raton, FL 33428 · (561) 287-3456 · team@launchautomation.ai Custom websites, browser-based business apps, AI command centers, membership platforms, CRM and automation.